Noida based Crowd-sourcing Platform My Mobiforce providing on-demand Field Services raised ₹1.4 crores ($200,000) from a US-based Angel Investor Mr. Arpan Prakash and Mr. Sanjiv Mital who is also an Advisor, Mentor, and a Seasoned Angel Investor.
My Mobiforce is trying to solve one the biggest challenges of the brands and companies to implement on-demand Field Services by providing them with a technology platform to find a qualified field talent at the right time at the right place.
With the advancements in the space of IOT, Field Service industry is moving towards proactive & predictive service management. A huge amount of field service calls will be generated through the billions of connected devices thereby, preparing brands to handle this dynamic flow of service calls. Crowd-sourcing is emerging to be the best fit solution.
My MobiForce aims to create an extensive network of qualified Field technicians for brands to grow and expand their business without worrying much about Service Operations, hence, generating jobs for our Service Partners. The industry is moving from in-housing to out-sourcing to crowd-sourcing which is the need of the hour by sharing of resources and shifting the complete service operations cost model from Capex to Opex.
“With the funds coming in, the fund raised will be utilized for aggregation of a strong talent pool to serve brands looking for services around Connectivity & Connected devices. We plan to grow our sales team to add more enterprises and SMB clients to increase the service transactions number from 15,000 to 45,000 per month in the next 6 months. Strong focus is towards building a Technology around AI based Pricing Insight Engine, which can help the clients to pay the right price for the desired services”, says, Dheeraj Khatter, Co-Founder My Mobiforce.
With their current operations in 10 cities with 2000+ freelancers and 1000+ Partners, My Mobiforce is serving Clients like HCL, Hughes, Tata Nelco, QTek Systems, Airtel, Voltas, Intex, Lloyd, POS Solutions, Xtreme Media, Firstouch and many more.
“Every service-oriented organization has been using freelancers and Contractors in a very unorganized fashion and a lot of these technicians don’t even have a profile. My Mobiforce is trying to give a name and a face to all these skilled workforces by creating their profile, training them and giving brands the right technology platform to connect with these people in an organized manner”, adds Mr. Himanshu Kumar, Co-Founder My Mobiforce.
My Mobiforce Platform aims to make the Crowd-sourcing feasible for the Brands by integrating with their existing CRM like Salesforce, Microsoft Dynamic, etc. to leverage workforce on Cloud. SMBs & OEMs can use the cloud-based platform to configure CRM, projects, service Incidents with a bid price and can leverage AI based matchmaking which connects them with the right available talent within a few minutes.
Brands can set Auto Rules to select the right technicians and with the prominent features like reverse bidding, Mobility, real-time tracking, Proof of Service Delivery and auto alerts, customers can track the task from creation to Closure. The platform also takes care of payment settlement with contractors and freelancers which was a big hassle for brands.